Shipping Policy – Snehlata Art Gallery
At Snehlata Art Gallery, we carefully package and ship each mandala artwork to ensure safe and timely delivery. Please read our shipping details below.
1. Processing Time
- All custom mandala artworks require 5–15 days (depending on size and complexity) to create.
- Ready-made artworks are dispatched within 2–4 business days.
- Digital products (if any) are delivered instantly through email or download link.
2. Shipping Method & Delivery Time
We ship through trusted courier partners like BlueDart, Delhivery, DTDC, etc.
Estimated delivery time:
- Metro Cities: 3–5 business days
- Non-Metro Cities: 5–8 business days
- Remote Locations: 7–12 business days
Delivery times may vary during festivals or holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on location and product weight/size.
- For some products, free shipping may be offered.
4. Order Tracking
Once your order is dispatched, you will receive:
- A tracking ID
- A tracking link to follow your shipment
5. Damaged or Lost Packages
If your package arrives damaged:
- Please share unboxing video + photos within 24 hours of delivery.
- We will replace the artwork or provide a suitable solution.
If the package is lost during transit, we will arrange reshipment at no extra cost.
6. International Shipping (Optional)
If you want this section:
- We ship internationally to selected countries.
- Shipping charges and delivery time vary based on destination.
- Customs duties (if any) are the buyer’s responsibility.
7. Contact for Shipping Support
📞 9170467985
📩 art@snehlataartgallery.com
